What is high intensity care?
Some daily personal activities need extra skill and training to be done safely. Under the NDIS these are called High Intensity Daily Personal Activities. Lofty Care Services is a registered NDIS provider approved to deliver them, which means our high intensity supports are delivered under the NDIS Practice Standards for high intensity care.
We take time to understand your needs, your health team's advice and how you like things done, so your support is safe, consistent and respectful.
Supports that may be included
High intensity supports may include
Complex bowel care
Enteral (tube) feeding and management, such as PEG feeding
Severe dysphagia (swallowing) management and mealtime support
Urinary catheter management
Epilepsy and seizure management
Subcutaneous injections
Complex wound management
Tracheostomy management
Ventilator management
Not sure what you need?
- Ask us which of these supports we can provide for you. We'll match you with workers who have the right training and experience.
How we keep support safe
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Trained for each task
Support workers trained and assessed for each high intensity task they deliver.
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Plans made together
Support plans developed with you, your family and your health professionals.
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Clear procedures
Clear documentation, handovers and escalation procedures.
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Nursing oversight
Registered community nursing available when clinical oversight is needed.
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Regular reviews
Regular reviews as your needs change.
Care that connects
Supported Independent Living
24/7 support at home, with high intensity care built in when you need it.
Nursing & therapy
Community nursing and therapeutic supports, coordinated with your daily care.
Daily living
Help with personal care, meals and household tasks from the same team.
How it works
01
Talk to us
Tell us about your needs and your current health and support plans.
02
Plan together
We meet you, your family and your health professionals, create a support plan and match trained workers.
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Start support
With regular check-ins and reviews so your care stays right for you.
Why choose Lofty Care Services?
Skilled, coordinated care from a registered NDIS provider.
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Registered for high intensity
Approved for High Intensity Daily Personal Activities.
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One coordinated team
SIL, nursing and behaviour support work together.
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Person-centred support
Dignified care that follows your routine.
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Trained support workers
Matched to your needs and assessed for each task.
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We keep families informed
Responsive, caring communication.
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Local to Georges Hall, Sydney
Supporting participants across Sydney.
Frequently asked questions
What counts as a high intensity support?
High intensity daily personal activities are daily supports that need specific training and skills. Examples include complex bowel care, tube feeding, catheter management, seizure management, subcutaneous injections and complex wound care.
Is high intensity care funded by the NDIS?
It can be, when the support relates to your disability and is included in your plan, usually from your Core Supports budget. Your support coordinator or the NDIA can confirm what your plan covers.
Are your support workers trained for high intensity tasks?
Yes. Workers who deliver high intensity support are trained for each specific task and assessed as competent, in line with the NDIS Practice Standards, before they support you.
Can you provide high intensity support in SIL or SDA?
Yes. High intensity supports can be delivered in your own home, in SIL and SDA homes, and in the community.
Do I need a nurse for some tasks?
Some tasks need nursing oversight or are best delivered by a nurse. Lofty Care is also registered for community nursing care, so we can talk with you about the right mix of support.
Yes. Support coordinators, occupational therapists and hospital teams can use our referral form or call us to discuss a participant's needs.
Talk to us about high intensity care
Tell us about the support you or your family member needs, and our team will be in touch.