What is positive behaviour support?
Positive behaviour support (PBS) is an evidence-informed approach for people whose behaviours of concern affect their quality of life, relationships or safety. Instead of focusing only on stopping a behaviour, PBS works to understand why it happens and what the person needs. Then it builds skills and adjusts environments and supports, so behaviours of concern, and the need for restrictive practices, reduce over time.
Lofty Care Services is a registered NDIS provider approved for specialist behaviour support.
Who it's for
Behaviour support may help
NDIS participants with behaviour support funding in their plan
People whose behaviours of concern affect their safety, relationships or opportunities
SIL and SDA residents who need consistent support across their home and day
Families and support teams who want practical, respectful strategies
We work together with
You and your family
Your support coordinator
Your therapists and health professionals
Your support workers, including our SIL and community teams
How behaviour support works
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Getting to know you
Your history, communication, strengths, preferences and what matters most to you.
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Understanding behaviour
A functional behaviour assessment to learn what triggers behaviours and what purpose they serve.
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A behaviour support plan
Practical, person-centred strategies developed with you, your family and your support team.
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Building skills
Communication, coping and daily living skills that give you more choice and control.
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Supporting your team
Training and guidance so everyone around you uses the plan consistently.
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Reviewing progress
Tracking what's working and updating the plan as things change.
Our principles
Dignity and rights
Your rights, choices and dignity come first in every plan.
Evidence-informed
Strategies built on understanding why behaviours happen and what the person needs.
Fewer restrictive practices
Behaviour support plans and any regulated restrictive practices follow NDIS Quality and Safeguards Commission rules, with a clear focus on reducing and eliminating restrictive practices.
How it works
01
Talk to us
Tell us about the participant's needs, current supports and NDIS plan.
02
Assess and plan
We gather information, complete an assessment and develop a behaviour support plan with everyone involved.
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Implement and review
We help put strategies into practice, train the support team and review progress regularly.
Why choose Lofty Care Services?
Respectful, rights-based support from a registered NDIS provider.
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Registered for behaviour support
Approved for specialist positive behaviour support.
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Person-centred and rights-based
Dignity and choice come first.
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Coordinated care
Works with SIL, daily living, nursing and therapy supports.
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Consistent at home and out
Strategies used the same way across your day.
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Local to Georges Hall, Sydney
Supporting participants across Sydney.
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Clear communication
With families and support coordinators.
Frequently asked questions
Who can write an NDIS behaviour support plan?
Behaviour support plans for NDIS participants must be developed by an NDIS behaviour support practitioner whom the NDIS Quality and Safeguards Commission considers suitable. The plan is developed with the participant and the people who support them.
Is behaviour support funded by the NDIS?
Yes, when it's included in your plan. Specialist behaviour support is usually funded from the Capacity Building – Improved Relationships budget. Your support coordinator can help you check your plan.
What are restrictive practices?
Restrictive practices are interventions that restrict a person's rights or freedom of movement, such as seclusion or chemical, mechanical, physical or environmental restraint. In the NDIS they must be part of a behaviour support plan, authorised where required, reported, and reduced over time.
Can you support someone in SIL with behaviours of concern?
Yes. We provide behaviour support alongside our SIL and community supports, so strategies are used consistently at home and in the community.
How do I get started?
Call us on 0431 714 119 or send an enquiry. Support coordinators and other professionals can also make a referral through our referral form.
Enquire about positive behaviour support
Tell us a little about the person you support, and our team will be in touch to talk through next steps.



